Shipping policy

Shipping Information
Malta & Gozo
•    Free delivery on orders over €100
•    €5 standard shipping
•    Delivery within 5–6 business days
Europe
•    Standard shipping: €50
•    Delivery within 5–7 business days

Returns & Refunds
We want you to be fully satisfied with your purchase.
•    Returns are accepted within 14 days of delivery
•    Items must be unused and in original packaging
•    Refunds are processed online only
How to return your item
1.    Email us at samsonitemalta@vfgroup.mt with your order details
2.    Our customer care team will assist you with the return process

Important Information
•    Personalized items cannot be returned
•    Refunds are only available for online purchases
•    Items must be returned in their original condition and packaging
•    Samsonite reserves the right to refuse returns that do not meet these conditions

Quality Guarantee
We are committed to providing high-quality products.
If your item has a manufacturing fault, we will gladly offer an exchange or solution free of charge.